Practice Administrative Manager & Marketing Manager
Julie has been with EsthetixMD since May of 2012. She came to the spa with 12 years of office manager experience in both private and government offices. For EsthetixMD, she manages all things operational including scheduling, payroll, procurement, clerical oversight and training. She also keeps our team current on professional and technical knowledge by attending workshops and reviewing professional publications. Julie ensures that our Doctors, Nurses and Estheticians are up to date with First Aid, Bloodborne Pathogens, CPR and AED certifications and continuing education. She enjoys the preparing and planning our many events throughout the year and has developed great relationships with many of the business partners that continue to make EsthetixMD a success.
Eileen de Ocampo has over 12 years of experience as a customer service professional. She got her start as an executive assistant in the fashion industry with Eileen West and built her career learning the practices that have helped boost customer loyalty at some of the San Francisco Bay Area’s most successful companies. Eileen has managed Customer Service departments at Williams Sonoma retail catalogs, built and developed customer service department policy and procedure at Club One Fitness Centers and Sweet Potatoes children’s clothing, and served internal clients as a Funds Administrator at Robertson Stephens and Company Investment Bank.
After an eight-year hiatus to start a family, Eileen returned to customer service in the Aesthetics industry as a Patient Care Coordinator with the Laser Center of Marin before moving to Bend and joining our staff in the fall of 2011. Eileen provides a calming presence at the front line of our spa. She is known for her pleasant disposition, ability to resolve conflict and unflappable nature.
Kelly Jordan, who joined EsthetixMD in 2017, worked over 12 years in guest services at a large salon and spa in Dallas, Fort Worth. She trained staff on the same software system as EsthetixMD, helped develop customer service policies and procedures, and brings valued knowledge from her experience in the beauty industry. She is a seasoned professional with an upbeat, friendly demeanor that is contagious.
Kelly earned a Bachelor in arts degree, leading to her own design consulting business after work in two art galleries and other retail operations. She and her husband moved from Texas in 2014 to be near family and enjoy the outdoor activities of Central Oregon and Bend lifestyle. Kelly has volunteered for several local non- profit organizations and enjoys activities with friends – crafts, book clubs, game nights, and cooking – and loves spending time with family and her miniature schnauzer, Harper.
Marin Metzen joined our team in August 2018. Marin grew up in Bend and after spending 8 years in the Portland area has returned to her roots. Her 15 plus years of experience in the aesthetic industry provides her with a vast understanding of our services. Marin believes beauty starts from the inside out. She enjoys her relationships and daily interactions with our clients and feels the most rewarding part of her job is to connect on a personal level and help them reach their goals. Marin feels fortunate to work with such an amazing team.
In her free time, you’ll most likely find her, hiking, baking, watching football and enjoying the company of her boyfriend, and their two dogs.