Effective Date: 09 May 2025
Business Name: EsthetixMD
Location: Bend, Oregon
By using this website or providing your phone number, you agree to the following terms related to communication, especially SMS text messaging.
Cancellation and No-Show Policy
To provide the best service to all our clients, appointments must be cancelled or rescheduled at least 48 hours in advance. Failure to do so prevents other clients from booking that time.
- Late Cancellation: Cancellations made within 48 hours of the scheduled appointment time will incur a $50 fee.
- No-Show: Failure to attend a scheduled appointment without prior notice will be considered a no-show and will incur a $100 fee.
- One-Time Courtesy: At the practice’s discretion, we may waive the cancellation or no-show fee once as a courtesy. This waiver will be documented in the patient’s record. After this first occurrence, all subsequent late cancellations or no-shows will result in the applicable fee.
- Credit Card Requirement: All fees for late cancellations and no-shows will be charged to the card on file. We may require a valid credit card to be kept on file prior to scheduling future appointments.
SMS/Text Messaging Consent
By opting in or providing your phone number through our website, online booking system, or other forms, you consent to receive SMS messages from EsthetixMD for:
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- Appointment reminders and confirmations
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- Promotions, discounts, and special offers
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- Follow-up and wellness messages related to your care
Message Frequency
Message frequency may vary. On average, you may receive up to 4 messages per month.
Charges
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After doing so, you will no longer receive SMS communications from us.
Help Instructions
Reply HELP to any message for assistance or contact us at (541) 209-0506.
Privacy & Data
We respect your privacy and will never sell your phone number or personal information. Please review our Privacy Policy for full details.
Changes to This Policy
We may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised effective date.
